Privacy policy

Who is responsible

eTaktiker GmbH, St. Karli-Strasse 70, 6004 Luzern, Switzerland, is responsible for the processing of personal data on this website. For questions about data protection, write to support@trilar.io.

This policy covers the website trilar.io. The processing of data in the Trilar application is governed by the agreement with our customers.

Visiting this website

The website is hosted by Vercel Inc. (USA). When you open a page, Vercel processes the technical data your browser sends, such as IP address, date and time, the page requested, referrer and user agent, to deliver the page, protect it against attacks and keep it running. These server logs are kept only briefly.

We do not use cookies, analytics or advertising tools, and we do not load content from third parties such as web fonts or videos.

Settings in your browser

If you switch between light and dark mode, your choice is stored in your browser's local storage on your own device. It is not sent to us, and you can delete it at any time in your browser settings.

Contacting us

If you write to us by e-mail or call us, we process your details (such as name, e-mail address, phone number and the content of your message) to answer your request and, for early access, to set up your account. E-mails to addresses at trilar.io are forwarded to our mailbox by the forwarding service Forward Email.

Transfers abroad

Vercel and Forward Email may process data outside Switzerland and the EU, in particular in the USA. Where this happens, we rely on appropriate safeguards such as standard contractual clauses or a recognised data privacy framework.

How long we keep data

We keep personal data only as long as needed for the purposes above or as required by law; correspondence is kept in line with statutory retention periods.

Your rights

Under the Swiss Federal Act on Data Protection and, where it applies, the EU General Data Protection Regulation, you can request access to your data, its correction or deletion, restriction of processing, and data portability, and you can object to processing. Write to support@trilar.io.

You can also complain to a supervisory authority, in Switzerland the Federal Data Protection and Information Commissioner (FDPIC), in the EU the authority of your country.

Changes

We update this policy when our website changes. The current version is the one published here.